Keep customer job reporting under control
Record the work done at a customer site straight into a timesheet. Every report gets its own sequential number in the format you choose and keeps service tasks, used material and other costs of one job together.
Add the serviced devices to each report (name, type, serial number), the hours worked with an hourly rate and the material consumed. Prices add up on their own, so the technician sees the final amount without any manual maths.
The customer confirms the work performed by signing right on a tablet or touch device. The signature is stored in the report and also appears on the printed PDF document.
Travel, parking and a technician's time on the road are calculated from rates you set in advance. The report then shows the full job price excluding VAT and nothing slips between the lines.
Split reports into groups with their own numbering, templates and statuses. Each branch then keeps its records its own way.
Ready-made devices, service tasks and material with prices cut data entry to a few clicks. The technician picks an item from the list and the rate fills in automatically.
Follow a report from creation through handling to invoicing. Statuses such as Created, In progress or To invoice show where each job stands.
Generate a document with your company logo and send it to the customer straight from the app. You get a copy too, and replies land directly in your inbox.
Is a similar job coming up again? Copy a completed report along with its devices, work and material and just adjust the details.
Download filtered reports to .xlsx, print the table or choose which columns to see. Your data stays within reach.
Decide who sees only their own reports, who may create new ones and who has full admin access including deletion.
The work reports module does not stand alone but builds on other parts of eIntranet, saving you from entering data twice.
Online Work Report Processing is a key tool for companies that want instant insight into completed work and related costs. The module allows you to record every step – from equipment usage to materials and transport – and generates a professional PDF report with the customer’s electronic signature.
Enjoy clarity and time savings with our work report processing module – try it now and simplify your accounting and service processes!
Yes, it is; it is possible to copy reports that are in the "Completed" status and the user must have a higher type of access right to the module (including the creation of new reports).
Registration is non-binding and includes a free 14-day trial of the application.